This policy explains how XLN Group LLC ("XLN", "we", "us") collects and uses information on xlnsurvey.com.
Information we collect
We collect the information you choose to send us, mainly through our quote request form or by email:
- Your name, company, email address and phone number
- Property details such as address, parcel ID, city, state and ZIP code
- Details about the survey you need, including parties the survey should be certified to
- Files you attach, such as deeds, prior surveys, plats or photos
Our website host may also record basic technical data, such as IP address and browser type, to operate and secure the site.
How we use it
- To respond to your request and prepare a proposal
- To schedule, perform and deliver the survey you order
- To contact you by email, phone or text about your request
- To keep records required for professional and legal purposes
How we share it
We do not sell your personal information. We share it only as needed to provide our services:
- With licensed surveyors and field staff who perform your survey
- With parties you ask us to certify the survey to, such as a title company, lender or attorney
- With service providers that help us run our business, such as website hosting, email and form processing
- When required by law
Keeping and protecting information
We keep information as long as needed for the purposes above and for any record-keeping we are required to maintain. We use reasonable measures to protect it, but no method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete your information, or to stop contacting you, by writing to the address below. Some records may need to be kept for legal or professional reasons.
Contact
XLN Group LLC, Norwalk, Connecticut
info@xlnsurvey.com
Changes
We may update this policy. The effective date above shows when it last changed.